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Built in the United States. Our expertly engineered luxury mattresses are build to last. Your satisfaction is what drives our business!

Saatva warrants that the product is free from defects in workmanship and materials, and will remain serviceable under normal use for the non-prorated warranty period of 15 years.

  1. Your Saatva product will be replaced or repaired should your mattress be defective because of faulty workmanship or structural defects without charge at Saatva’s option, during the entire warranty period (other than cover and transportation cost).

  2. Your warranty will be valid if the mattress has been used on a platform bed.

  3. If you are using a metal frame, warranty shall be void if the foundation is not supported by a 5 or 6 legged metal bed frame on Queen or King size. If you have a Full or Twin size bed, your warranty will be valid with the use a 4 legged metal frame..

  4. Warranty does not apply if bedding has been burned, soiled or otherwise abused and damaged.

  5. Your Saatva limited warranty is valid only to the original purchaser with proof of purchase.

  6. The mattress cover and normal body impressions (not greater than 1 ½”) are not covered by the warranty.

  7. All transportation cost must be paid by the purchaser.

  8. Consumer must notify Saatva in writing of any claims.

bbb accredited business
Saatva (which means truth). Our belief is that people can make an intelligent mattress buying decision without high pressure or a phony sale. Our extremely efficient online business model allows us to sell our luxury mattresses online for so much less than our competitors who operate stores. It's clear that more and more consumers are becoming e-commerce savvy. Through our world class e-commerce site, we are able to make all the necessary information clear and precise, so you can take your time and shop at your leisure. We have made buying a luxury mattress easy. At Saatva, you receive a 30 day home trial, with no pick up fees, no restocking fees. The only cost you would be responsible for is your original delivery fee. This is the friendliest return policy in the luxury mattress market. Retail stores continue to charge excessive fees inclusive of exchange/restocking fees and pickup charges for returning a mattress. E-commerce businesses generally have better return policies, so we must exceed your expectations. That's our philosophy, and that's what we do every day. Buying online is simple, smart and efficient. We hope you enjoy our web site.

Additionally, please know we take great pride in our ability to build the best mattress available and that each Saatva mattress is handcrafted in America. We select the best mattress manufacturers in America that service our local distribution areas to craft our proprietary product.

We promise to do everything in our power to exceed your expectations. Take visiting a mattress store off your "to-do" list.

Please note: Our Saatva luxury mattresses are American handcrafted and height measurements might vary slightly.