Saatva Mattress Reviews

Saatva "Customer" Rusty


With our Saatva mattress, we love delivering happiness! Why are there so many positive reviews for Saatva unlike every other source in our industry? Positive reviews are our ultimate reward and we will always act swiftly, courteously and efficiently to correct any human error. Saatva will give a level of courtesy, respect and genuine kindness as if you are a best friend.

- Ed Brians, EVP


We are so proud to announce that Saatva was the best reviewed mattress brand on Google in 2013 with an average rating of 4.9 on over 3,000 reviews.

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Saatva Mattress Reviews
***** Rating: 4.8
- 268 Reviews

Published by Kimberly


2 of 2 people found the following review helpful
The soft plush is the way to go

I was on the fence on which mattress to get. I was not sure if I wanted the medium (luxury firm) or the soft (plush soft). After careful consideration, I finally decided on the plush soft, as I figured I'd never slept on a bed and thought "this bed is too soft, I wish it was harder."
I've now had the mattress for about 3 months and I really like it. My husband says it's the best mattress we've ever had. the plush soft isn't terribly soft, I don't sink in and it still has the back support you need. I actually thought at first I was delivered the medium by mistake, until I double checked the mattress tags. I've got to say though, I can't imagine what the luxury firm feels like, it must be quite firm.
All in all, I am happy with my purchase of the plush soft mattress by saatva. I would recommend them to friends/family.

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Published by Maureen D


3 of 3 people found the following review helpful
No more back problems

I have had back problems for many years. After sleeping on the Saavta Plush Soft mattress since February, 2014, my back problems have disappeared. I would highly recommend this product. The customer service is outstanding!

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Published by Cathy K.


5 of 5 people found the following review helpful
Excellent Product, Excellent Customer Service

We received our new Luxury Firm Saatva mattress on October 3. There was a small problem regarding delivery scheduling, but it was not insurmountable. After the delivery team left, I contacted Paul at Saatva and explained what had happened, letting him know that it ended satisfactorily despite a glitch in communication. He most graciously apologized and made things right for us immediately. We have now been sleeping on our mattress for 13 nights, and it is ultra-comfortable with great support but also a cushion-y comfort. My shoulder pain is gone, and my husband and I are both experiencing less back pain already. This is an excellent mattress at a great price. Cutting out the middleman really does make sense, and the quality is superb. I will try to remember to update our experience in a few months, but I don't expect any problems. Sleeping is now a pleasure again.

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Published by Glen


351 of 367 people found the following review helpful
Awesome! Back Pain Relieved

We got our matress a few days ago. My wife has been suffering from lumbar back issues for over a year. We have tried IComfort, Stearns and Foster, and Beauty Rest matresses. We even slept on an inflatable Coleman Matress with a futon pad. Nothing worked. The Saatva Luxery Firm matress has made a remarkable difference in my wife's back pain. I sleep like a rock on it too! Wonderful company, speedy delivery, and great price. Have already recommended it to multiple friends. Thanks for producing a quality product, in America for a great price point. Thanks for the peace you have given to us.

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Published by Sam


281 of 291 people found the following review helpful
7-Month Review

I am a very conscientious on-line shopper. I did a pretty thorough job on researching mattresses along with comparison pricing. It is a very, very challenging exercise and I was very reluctant almost giving up in actually buying a mattress. That's how tough it is. I made the choice to go with SAATVA and after 7-months the mattress is in the same condition it was when it first got delivered. I purchased the 14” and cannot express how much we look forward to going to bed at night as a reward for the day’s work!

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Published by Jennifer


214 of 224 people found the following review helpful
Perfect in Every Way

My experience began with a conversation with one of the Saatva owners. I needed a large quantity of mattresses in a short period of time - before Thanksgiving. They also had to be shipped across the country. I was assured they would put forth the extra effort to make that happen. The mattresses arrived the week before Thanksgiving and we were thrilled. Somehow I knew, after my conversation, that Saatva would keep their promise to deliver on time.

Our fourteen family members then had the delightful pleasure of sleeping on these wonderful mattresses. Every single person absolutely LOVED their experience. I have included a few of their comments:

"I don't think I've ever slept on a better mattress. My back pain was reduced after only two nights. It was fantastic."

"I didn't wake up once! I loved going to sleep and waking up in such an awesome bed!"

"Thank you for the amazingly comfortable mattress!"

"It was a heavenly bed and experience."

"Sleeping on that mattress was like sleeping on a cloud, and I never wanted to leave! Thank you so much!"

"We loved the mattress - our pillowtop at home is too cushy and this mattress was the perfect blend of plush and firm, and made in the USA! Hooray!"

"We loved the mattress. It was very comfortable. It has just the right combination of softness and firmness. Thank you for putting them together so quickly."

It is truly amazing to have such a great experience from beginning to end in this day and age. I am so happy I found this company and will definitely refer people to them and use them again for any future needs.

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Published by Carolyn W.


174 of 180 people found the following review helpful
Brilliant company, brilliant product

Having slept quite comfortably for 12 years on our old mattress, a slowly growing concavity on my husband’s side of the bed led us to our recent search for a replacement.
After a few months of exercising due diligence with traditional brick and mortar mattress stores (and all the childish monetary and return policy nonsense that goes with that), we discovered Saatva…and our new friend (and business idol!), CEO Ron Rudzin.
Business owners ourselves, we were more than impressed with Ron’s (and the company’s) commitment to customer satisfaction and his devotion to Saatva and its wonderful products. Ron listened to our mattress needs (repeatedly, I must add, by phone and email!), gave sound advice and delivered a phenomenal product at an extremely reasonable price. Our new mattress not only feels good, it looks good! I have never owned a mattress that looks as lovely with the sheets off as it does on! A flawless purchasing process was followed by another flawless delivery and set-up process.
As a physical therapist, I am regularly in the position to recommend mattresses to my patients and friends…Saatva now tops my list, and will be awarded only the highest accolades.
Thank you Ron and the Saatva team for showing us how an online business should be run…and for 100% delivering on your product!

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Published by Kathy A


164 of 171 people found the following review helpful
Best Buy

I had been shopping for a mattress and box spring for the last couple f months to replace a 15 yr old Beautyrest that I loved when new. I could not find one that I was satsfied with and hated the sales talk in the stores and the pressure to buy. I came across the Saatva website on-line and read all the reviews but was hesitant about buying a bed sight unseen and untried for comfort. However, the reviews , the price and the specs combined convinced me .
My bed came yesterday, on time, on the day I requested. I bought the Luxury firm and had the best night's sleep that I have had in some time . After sleeping on the Saatva , I would highly recommend this product to anyone seeking a comfortable bed , at a reasonable cost with great service . Keep up the good work Saatva! When the other beds in my home need repleacement I will definitely choose a Saatva !

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Dear Valued Customer,

Nearly every consumer is happy with the Saatva buying experience. If for any reason you are unsatisfied, please call me directly and allow me the opportunity to take care of you!

Ed Brians, EVP

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