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MADE IN THE USA
Please know that our #1 goal is to make you a happy and satisfied customer.
It is our daily mantra to eliminate the traditional friction that is so common between vendors and consumers by offering extreme courtesy coupled with clear and transparent policies...label us truly "consumer centric". We hope that you find Saatva to be a pleasant alternative to the mass confusion and nonsense regularly associated with mattress shopping. We offer the friendliest 30 day home trial in the business: if you're not happy, you have the option to return our bed and only be responsible for the original delivery charge. No penalty fees, no restocking fees. Simply a refund.Read more about what to expect on delivery day
Our customer reviews speak for themselves
We've won BBB's 2011 award for excellence in website marketing messages
We're confident your expectations will be exceeded from the day of delivery and beyond as our product continues to perform for you. By educating our customers on the features and benefits of our ultra premium bed with 'objective measures of comparison', we have had great success without ever having to use high pressure or confusing tactics. This approach results in a minuscule amount of returns.
We offer the friendliest 30 day home trial in the luxury mattress market. If you find that our bed is not right for you, it can be returned for a full and prompt refund of the purchase price, less the original delivery fee. There are no penalty fees, restocking fees or pick up fees. In offering this friendly policy, we do ask that you double-check your measurements before you buy to confirm that the mattress and foundation heights you've chosen fit your needs.
Keep in mind, for over 30 years people have been buying mattresses through infomercials and/or by phone. Today the Internet makes this process so much easier and more informative with websites such as Saatva's. You can simply make a decision at your own pace with absolutely no pressure from a salesperson, no insult by the falseness of a phony sale, and no gimmicks that are historically found in retail mattress stores.
Our expertly engineered mattresses are built to last. Saatva warrants that our product is free from defects in workmanship and materials, and will remain serviceable under normal use for the entire warranty period of 15 years. Read more about our warranty.
